Welcome to the Dineplan Help Desk

FAQs

A collection of some of the questions we are asked most often.

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How-to Videos

Prefer to watch and listen rather than read? Here we have a collection of videos to help you understand Dineplan better.

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Getting Started with your Dineplan Account

A great place to start to get to know the basics of navigating your Dineplan account

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Reservations

Everything you need to know about managing reservations on your Dineplan Account

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Reservation Payments & Deposits

Everything you need to know in order to create and manage your reservation deposits

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Managing Account Admin

Everything from loading SMS credits to editing user accounts, become an expert in managing the admin settings of your Dineplan account

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Bookable Times & Days

Managing your online availability, by adjusting your bookable times, closing or opening days for bookings and adjusting your tables

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Marketing

Learn how best to utilise the features on your Dineplan account to market your restaurant.

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Reviews

Everything you need to know about managing your reviews

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Ordering Accounts & Digital Menus

Understand the takeaway features and how to add or amend your existing menus.

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Reporting

How to get the most out of your data by using reporting from your account

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Account Settings & Passwords

Basic and advanced account settings, and all password related functions.

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Voucherplan

Managing your Voucherplan account

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Buzztrack – Review Management

A guide to setting up locations, mapping review sources and managing all your reviews in Buzztrack.

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