Welcome to the Dineplan Help Desk

FAQs

A collection of some of the questions we are asked most often.

See all articles

How-to Videos

Prefer to watch and listen rather than read? Here we have a collection of videos to help you understand Dineplan better.

See all articles

Getting Started with your Dineplan Account

A great place to start to get to know the basics of navigating your Dineplan account

See all articles

Reservations

Everything you need to know about managing reservations on your Dineplan Account

See all articles

Reservation Payments & Deposits

Everything you need to know in order to create and manage your reservation deposits

See all articles

Managing Account Admin

Everything from loading SMS credits to editing user accounts, become an expert in managing the admin settings of your Dineplan account

See all articles

Bookable Times & Days

Managing your online availability, by adjusting your bookable times, closing or opening days for bookings and adjusting your tables

See all articles

Marketing

Learn how best to utilise the features on your Dineplan account to market your restaurant.

See all articles

Reviews

Everything you need to know about managing your reviews

See all articles

Voucherplan

Managing your Voucherplan account

See all articles

Ordering Accounts & Digital Menus

Understand the takeaway features and how to add or amend your existing menus.

See all articles

Reporting

How to get the most out of your data by using reporting from your account

See all articles

COVID Manager

Learn how to use COVID features such as printing QR codes for menus

See all articles

Account Settings & Passwords

Basic and advanced account settings, and all password related functions.

See all articles