Welcome to the Dineplan Help Desk

FAQs

A collection of some of the questions we are asked most often.
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How-to Videos

Prefer to watch and listen rather than read? Here we have a collection of videos to help you understand Dineplan better.
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Getting Started with your Dineplan Account

A great place to start to get to know the basics of navigating your Dineplan account
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Reservations

Everything you need to know about managing reservations on your Dineplan Account
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Reservation Payments & Deposits

Everything you need to know in order to create and manage your reservation deposits
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Managing Account Admin

Everything from loading SMS credits to editing user accounts, become an expert in managing the admin settings of your Dineplan account
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Bookable Times & Days

Managing your online availability, by adjusting your bookable times, closing or opening days for bookings and adjusting your tables
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Marketing

Learn how best to utilise the features on your Dineplan account to market your restaurant.
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Reviews

Everything you need to know about managing your reviews
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Voucherplan

Managing your Voucherplan account
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Ordering Accounts & Digital Menus

Understand the takeaway features and how to add or amend your existing menus.
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Reporting

How to get the most out of your data by using reporting from your account
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COVID Manager

Learn how to use COVID features such as printing QR codes for menus
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Account Settings & Passwords

Basic and advanced account settings, and all password related functions.
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