FAQs

A collection of some of the questions we are asked most often.

• I have a guest who says they have made a booking online, but it is not showing in our account.
• How do I refund a guest?
• I can't login to my account.
• Where Can I Find My Online Booking Widget?
• How Do I Add More SMS credits to My Account?
• I am not receiving any booking notifications.
• I have forgotten my password.
• I want to close dates and times for bookings.
• I have a guest whose payment is not reflecting.
• General Browser Troubleshooting