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Closing Online Bookings for Specific Times

Time exceptions allow you to close off certain time slots on any particular day for online bookings

To quickly close off a time(s) for online bookings, log into your Dineplan account and follow the below easy steps:

  • Select the Exceptions tab from the black vertical option bar on the left.

  • Click on Time Exceptions from the right hand sub menu or follow this link: Time Exceptions.

  • Click Add time exception at the top right.

  • Give the Exception a Name (for internal usage) and an Online Name (what the guests see on the widget).

  • You're able to select a Single Date or Date Range from the dropdown.

  • Select the times that you want to close.

  • Click Add Time Exception at the bottom.

Exceptions are used to close a date or time that you are usually open. If you want to open up your restaurant for different trading hours on a particular day for an event or special occasion, you will use a Custom Date

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