Managing user accounts

This guide will show you how to create new users and manage user permissions within your Buzztrack account.

• Accessing User Management
  • In your Buzztrack dashboard, navigate to the "Users" tab located in the left-hand menu.
• Creating a new user
  • Click the "+ Create" button located at the top right corner of the user management page.Creating a new user
  • A form will appear where you can enter the new user's details and user permissions (We'll cover those in the next section.)
  • Once you've selected the desired permissions, click the "Save" button to create the new user account.

• Setting User Permissions
  
  • Buzztrack offers various permission options to control a user's access within the platform.

  • Select the checkboxes next to the permissions you want to grant each user:

    • Locations: Allows users to create, edit, or remove locations.
    • Users: Allows users to create, edit, or remove other user accounts.
    • Sources: Allows users to link and unlink and map and unmap review sources like Facebook, Google My Business, and TripAdvisor.
    • Reviews: Allows users to view, tag, and add notes to reviews, as well as add, edit and remove review tags.
    • Respond to Reviews: Allows users to create, edit, and delete auto-response templates and rules.