Cancelling a Reservation

Reservations can be manually cancelled at any time with 2 simple steps:

List View 

• Locate the reservation: Go to the date of the reservation and find the reservation in the list, or use the search function at the top to quickly find the reservation.

  

• Use change booking status to cancel: Click the Change Book Status button, click Cancel and confirm the cancellation.

  

• See video example below:

Table list view

Tables required to be loaded for the view to be available

If our team has created a Floor Plan Layout for you, you can access the Table list view when in any of your reservations views by clicking on this button:

• Locate the reservation: Go to the date of the reservation and click on the change status and tags drop-down button

• Cancel the reservation: Click the Cancel button.